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Payout delays?

A topic by Deftware created Apr 11, 2019 Views: 371 Replies: 2
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(1 edit) (+2)

Hello. Just curious what the situation is with payouts. I have one that's about to be been in review for 13 days in just a few hours, and another one that's been in review for  8 days. After imposing those retroactive payout fees out of the blue we were told we'd see a reduction in the amount of time payouts would be under review. I am not sure if I noticed much difference because review time can fluctuate (for whatever reason) but I've definitely been having payouts that have been pushing the "please allow 9 to 11 days" to the last possible few hours lately.

Payout finally went through, thanks guys.

Admin(+1)

Hello! Sorry you received your payout later than usual. Please feel free to contact our support desk at support@itch.io via email if you run into any further issues with delayed payouts. We'll make sure to get you situated as soon as possible. Thanks for your patience in the matter!

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