itch.io

Is this for every game or just some games?

If you are able to, try opening the browser console and see if there is an error message.

Unfortunately, in FireFox we have to launch certain games in a new window to allow security headers to be set correctly. If you are concerned about the provided fullscreen button not being obvious enough, you should be able to add a fullscreen button directly in your game with most game engines or in JavaScript. Hope that helps

Have you previously had another account on our platform that was suspended by our team?

It’s someone’s proxy that is unaffiliated with us. We’ve banned them from proxying our platform. We do not run any alternate domains for our website, only trust the domain itch.io. If you see anything else please report it, and do not type any sensitive account information into the site (like trying to log in)

Don’t create fake accounts to promote your work. All the accounts have been banned and your page is deindexed. This is your final warning, future activity like this will result in your account being suspended

I believe there may have been a miscommunication. A change has been deployed and it will now no longer auto-complete adult tags if you don’t have adult content activated or visible when typing in the tag drop-down on browse games (eg. /games). There is still nothing stopping you from manually typing in any tag and navigating to it, and viewing an “adult tag” will remove the default filter that is applied. Our stance is still that if you manually navigate to a page of a certain kind of content, then you will see that content.

That’s correct, thanks for spotting the mistake

My guess would be there’s a JavaScript error on the page preventing the itch.io code form running, likely due to a browser extension. I did a quick check on our end and don’t see any issues with the content on your account that would cause that rendering issue, so likely something with your browser.

Unfortunately every iframe on the page must participate in the same security headers, so if a third party platform’s iframe embed doesn’t support it then it won’t load. You’ll have to use another solution to embed the widget into the page, like a link or image.

Did you have a previous account in our system that was banned?

Edit: Yes you did, bad evasion is grounds for permanent suspension across all future accounts.

No domains have changed, can you give us a more specific example of the error you are receiving? Have you tried in different browsers?

Note: v6p9d9t4.ssl.hwcdn.net is permanently disabled and no longer something we control or use, so it’s safe to remove it.

You are permanently de-listed due to the creation of fraudulent accounts.

Please make sure you read the rules of this thread before posting.

Some versions of Firefox have compatibility issues for embedding a game into the page when the game needs SharedArrayBuffer (eg. Godot games). For that reason we’re now defaulting to launching games in a new window in all versions of Firefox.

We may look into an alternative solution, but for now this new method will ensure that every Firefox user will be able to play games without errors.

Thanks for the investigation. I’ve just deployed a change that causes all Firefox versions to fall back to launching HTML games in a popup instead of directly in the game’s page, which has universal support for the necessary headers.

goty

Please do not spam everyone’s page with a comment. I understand you want more people to play and rate your game, but by spamming you are lying about having tried other people’s games. You will be banned from posting across all of itch.io.

Thanks

Thanks for the report everyone. We can confirm our support email had a temporary outage, but it is now fixed. If you received the blocked message then you will need to re-send your request, as our system did not receive it.

Thanks

Thanks for the report. Our support email system is back up. If you got that warning you will need to re-send your message.

Thanks

Please don’t duplicate post, thanks!

Please be mindful of what game jams you submit to. If you submit to jams indiscriminately for promotion, your account will be banned from participating in jams.

Stop creating new accounts to promote your game, or the account that created the game will be permanently banned.

Please don’t repost same topic.

taxidentity.com is the service we use for collecting tax information for sellers. You provided information to them when you initially set up your account for selling.

The email is providing your tax documentation for sales made in the year of 2023. You should save this document for your records.

Hope that helps.

Might be worthwhile to explain your use-case, eg. how many pages you wish to create, so someone can give you a good idea if what you’re trying to do makes sense. I don’t see any pages on your account currently so it’s hard to make any determination on the kind of content you wish to publish.

In general: Publishing a large volume of content with generated material is in violation of our quality guidelines and will result in your page being unlisted.

Closing this topic, please avoid posting adult content on our public forms.

Jam analytics are not available before the launch of the feature: https://itch.io/t/3344287/analytics-for-jam-hosts

maybe I’ll stop spamming game jams

There is no maybe. If you don’t stop then you are banned. Spammers can never be on the itch.io homepage.

Based on the information you provided you are not eligible for 0%, but 10%. Where did you see 0%?

All tag aliases will be done manually, no automated processing will happen at this time to avoid any misclassifications.

Thank you for the suggestion, “Hidden Object” is now a featured tag