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Payment amount too low (x2)

A topic by Gaweb Studio created 14 days ago Views: 124 Replies: 1
Viewing posts 1 to 2

Hello,

I have the exact same problem as here : https://itch.io/t/2403829/payment-amount-too-low

 I received a 20$ payment. CSV export says after processing fee and whatever charges, I should have 16.61$ left. Itch payouts page tells me there ~11.61$ on the way. I'm missing 5$ out of that! That's 25% loss compared to 20$ and ~33% loss out of the 16.61$. Where the heck did those missing 5$ go? There's no explanation on this at all and doesn't seem logical to have more charges after the supposed final delivered amount. Another 2$ payment with expected 1.41$ final payout result in only a 0.99% payout???

If that happened to all previous payments, developers are basically losing 20-30% more than expected to Itch!

Anybody care to explain what's happening there ?

OK to answer my own question, the missing amount comes for the US tax withholding amount which is 30%. I'll have to update my tax form with my TIN number I received recently to avoid losing the 30%.

Would have been nice to see this in the export since Itch already know if it needs to withhold tax or not.

False alarm!