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Bundle for Racial Justice and Equality still isn't properly on my account after three months.

A topic by Ravel T Glossmoth created Sep 08, 2020 Views: 315 Replies: 3

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I got the bundle shortly after it came out. After I did, I still couldn't play any of the games - they didn't register properly as on my account, despite clearly being so. I'm getting "itch.io api error (400)" stating I have to buy the game.
To get ANYTHING to work, every single game in the bundle *still* has to be manually added into my account from the bundle's download page before I can, y'know, use the client to install and play the game - and the app still doesn't always properly register that it's on my account, that it's installed, and even when it can catch those I can't launch *anything* through the app - only by going through file explorer and launching the EXE directly.

It's happening now to games that I'd gotten working properly in the app before.

This is ridiculous. Is there any fix that I've managed to miss for this nonsense?

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No Time To PlayModerator3 years ago(+1)

Can't help directly, but I pinged an admin.

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leafoAdmin3 years ago(+1)

I’m getting “itch.io api error (400)” stating I have to buy the game.

Are you able to share a screenshot of this error so I can understand what you’re seeing? I’m not aware of an API error like that which would force you to buy the game. But, if the game is shown in your library then it will show the default buy game UI.

To get ANYTHING to work, every single game in the bundle still has to be manually added into my account

That’s correct, we have not changed how the bundle works. You still have to go through your purchase receipt page to access the games.

that it’s installed, and even when it can catch those I can’t launch anything through the app

Games you manually download and install are not detected by the app. If you want someone to appear in the app you must install it through the app. Hope that makes sense

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Ravel T Glossmoth3 years ago(+1)

I installed all of them through the app. They just don't work most of the time, which is the problem. Manually downloading and running them is *the only way to make them work*.

As for the error, here - note that this is a game currently installed through the itch client on my computer. This is one I have already gone through the process of adding manually to my account to download through the client to continue to not be able to play without going and manually running it.

This is ludicrous, the way y'all have structured all of this.

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