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About Receiving payments from itch.io

A topic by Hasi-b created May 22, 2020 Views: 1,067 Replies: 7

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So, I have received some donations from my game, my payout mode was collect from itch.io. But when I go to Initiate a new payout , It says , "You don't have any payments available for payout" Although the payment is still shown. how do I receive the payment, and also if I change my payout mode from itch.io to direct, does my payment get lost?

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No Time To PlayModerator4 years ago

When did you receive the donations? You have to wait for a week before claiming the money.

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Hasi-b4 years ago

Oh! I didnt know, its not been a week yet. btw if I change my method to direct now, will that payment vanish? or do I still get that?

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No Time To PlayModerator4 years ago

You'll have to contact support with that question, sorry.

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Mighty4 years ago

i never got anny money is it coz itss webgl?

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No Time To PlayModerator4 years ago(+1)

Do you mean the Support This Game button is enabled but nobody donated yet? Or that you received some donations but couldn't claim your money? And next time please start a new topic. I could have missed your post.

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Mighty4 years ago

noone donated yet

its people willingness if they wanna donate maybe coz my game is webgl
Also this topic isnt proper to make a post of so....

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No Time To PlayModerator4 years ago(+1)

Actually yes, you should make a new topic if you have a new question. And that's been my experience too: people never donate to web games. Try adding a downloadable version as well, a lot of people have trouble playing in the browser anyway.

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