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Report a bug Sticky

A topic by Salmon Run Games created Mar 25, 2020 Views: 2,348 Replies: 53
Viewing posts 1 to 21

Here you can report any general issues you may have experienced so that we can fix them as soon as possible.

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Aquí puedes reportar cualquier error general que pudieras experimentar para que podamos arreglarlo a la brevedad.

Deleted 4 years ago
(+1)

Hi TwinLover,

Tell us a little more about the bug.

  • Did you try to go to the Forest (M) (the one on the right of the map) at "night" or "late night"?
  • What was the last thing Luna said?
  • What does Luna say to you when you talk to her in the library?
  • And what does your friend in the boys' room say to you now?


And we will take your advice in consideration for the next update. 😊

Deleted 4 years ago
(+1)

It's okay. 

Mmmh, we will see how to improve the usability in the next update with Angie coming soon, and maybe add some hints 😁
And thanks, we are doing our best. 🥰

hola, tengo un problema y es que en la versión anterior estaba traducido a español y está versión 2.0 no está traducida a español y así no entiendo en el juego alguna ayuda please 🙏

Hola, lamentablemente no hemos podido continuar con la traducción al español desde hace un tiempo ya, por falta de tiempo y cambios constantes que tienen algunas partes del juego. Esperamos poder retomar la traducción eventualmente.

I downloaded the Android version . I tried newest and it didn't work so I got old devices. My game just freezes randomly in the first scene with Goldenschmit I think her name was. But once the camera points to her desk, the game freezes. (Just in case I posted it in the wrong spot)

Hi LionSon69,

We'll try to see what the freezing you're experiencing is about.

Can you tell us what device you have?

LG K30

Okay, we'll find out what the problem might be :)

Just in case, you're using the latest version, right? 0.0.1rev4

(+1)

Yes.

Just started playing the new update on android.  When I go to my room,  I got an error while talking to my roomate.  I was able to ignore and keep going.   I then went to the classroom.  Got multiple errors as j tried to ignore. 

Did you use a previous save file? These unfortunately are not compatible.

(+1)

I did, I will start over and see what happens

Deleted 4 years ago

Hi, thanks for the report, we will investigate the problem, to try and fix it. Just one question, did you start a new game or is it a save file from previous versions?

Deleted 4 years ago

And did you unzip the folder first? Or did you run it from the .zip file itself?

Deleted 4 years ago

When i try to download the android version it keeps telling me the file is forbidden

Hi, which version of android are you trying to download? The universal one or one of the other two options?

i have tried all three versions and they all say forbidden

Maybe your problem is related to this?

https://www.expressvpn.com/es/support/vpn-setup/enable-apk-installs-android/

(+1)

thanks i will try that right now 

When i was playing and the final angie's scene starts to play, the game starts to bug, and Luna's image from the mushrooms starts flashing in the screen, and the game just stops and rewind to the map

(+1)

Hi, thanks for the report, could you send us your latest save file to this link? And additionally, tell us what platform you play on?

https://www.dropbox.com/request/iAEFvUrZelO5bsfafcoY

The save file is stored here:

PC: {Game_Folder}/saves/

Android: /storage/emulated/0/Android/data/com.huh/files/saves/

Android: /storage/Android/data/com.huh/files/saves/

(+1)

When downloading the game on pc, the Spanish language does not appear. try reinstalling it, deleting and installing it and nothing. please help me

Hola, por el momento la traducción en español está suspendida hasta nuevo aviso por falta de tiempo, la reintegraremos en cuanto podamos.

Lamentamos las molestias.

Is Spanish already in the game? the last time I asked they told me they had removed it

Hi, at the moment the Spanish translation is suspended until further notice due to lack of time, we will resume it as soon as we can.

We apologize for the inconvenience.

I have a bug with the android version, when i finish talking to miyamoto for the first time the game freezes 

What device are you using? Are you using the universal android version?

I'm using a hafury  A7 and yes i'm using the universal one

I have a bug where Ami's picture doesn't appear on the wall in the dorm room after I get it when I start a save from scratch and get to that point. It seems to show up just fine on the saves that skip to later in the game, just not my save from scratch.
Playing v0.1.4.1 windows version, if that makes a difference.

Go to the classroom and study at the library are still in my "To Do" quests even though I've done them and progressed to the end at this point.

They must be bugs that we will investigate, especially for the "study" objective, since it is optional. If you could, it would help us if you could upload your save file, to this link, and thanks for the report.

https://www.dropbox.com/request/iAEFvUrZelO5bsfafcoY

The save file is stored here:

  • Win: 
    • C:\Users\{user_name}\AppData\Roaming\RenPy\Heroes University H 0.2.6\
    • {Game_Folder}/saves/
  • Android: 
    • /storage/emulated/0/Android/data/com.huh/files/saves/
    • /storage/Android/data/com.huh/files/saves/
  • Mac:
    • $HOME/Library/RenPy/Heroes University H 0.2.6

why can't I kill her it's my neighborhood but every time I kill her the game and I get my neighborhood back this kept happening until I stopped attacking until they healed :(

i cant talk to miyamaoto anymore  whenver i try and talk to him the game gives me an error screen and skips any dialogue options

Hi, what platform are you playing on? Are you playing the latest version 0.2.8.1? And are you using a save file, a new game or did you use a skip point?

(+1)

yeah just realised my dumbass is using an old save file from one of the old version of the game which is probably what's causing the bugs 

Thank you for the report, what version was your save file? when using an unsupported file there should be a message.

if i remember correctly i started the save in about 1.2 i hadnt played the game in awhile my apologies for disturbing you guys

Don't worry, we hope you enjoy all the new content 😁

(+1)

May I ask if the author will add the action of footjob?

(+1)

Hi, at the moment Heroes University H has two 2 animated footjob scenes, the last update introduced one of these.

Ive got the most recent update and it says to speak to cundy but she isnt appearing

Hi, what platform are you playing on? did you start a new game, did you load a game from the previous update or did you use the jump to the newest content? and could you send us a screenshot of the " Objectives" section of the phone?

Hi

I'm playing on android and i started a new game 1 or 2 updates ago

Thanks for the report, we uploaded a new hotfix version (0.2.8.2) that we would like you to download and let us know if it fixes the bug and now you can see Cindy in the dome

(+1)

yes that has fixed it now 

Thank you

Great!

Thanks to you for the report

Hey, I am having a problem with the new version. I cannot download the android version for some reason.

Hi, do you get any error messages? or just the .apk does not download?

(+1)

I realized that the problem was that I had a really old version of this game  downloaded on my phone and because of that it wouldn't let me download the new one. Sorry for bothering you.

Don't worry, we are here to help, but you mean the system didn't let you overwrite the previous download? do you remember what version you had before?

I am not sure. But it was long and I mean LONG ago. Few months at least. It still had the default ren'py icon. I already deleted it and I could download the game just fine. 

我不能谈论 Demi

Hi, are you using the latest version 0.2.9.2?