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Steam Keys for Refinery Edition Players! Sticky

A topic by Hollow Ponds created Mar 07, 2017 Views: 485 Replies: 10
Viewing posts 1 to 6
Developer (Edited 2 times)

Hi there everyone!

Loot Rascals is out today!

If you bought a copy of the refinery edition you can now request a Steam key via your purchase page for Loot Rascals. You will need to register an Itch.io account to claim a Steam key.

We will shortly be updating the Itch version to the final version of the game as well so you can still play via the Itch app!

Thanks so much for all your wonderful feedback during the past few months. We couldn't have made the game without your help!

If you have any issues with your Steam key or the launch version of the game, please email us at support@thehollowponds.com

(Edited 1 time)

Hello,

could you please detail how to get the Steam-Key? I can't find an appropriate field or button to do so.

Edit: sorry for the trouble, found it myself afterall.

You really have to link your accounts to get a Steam-Key? A simple Steam-Key would have served the purpose.

Thank you very much anyway and best of luck to your game!!

How to get the steam key? My account is already linked.

Developer (Edited 1 time)

Hi there,

If you go on the page for Loot Rascals (https://hollowponds.itch.io/lootrascals) you should see a button marked Download under the heading You Own This Game. Click that and you should go to your purchase page, on that page should be a button to generate a Steam key.

Steam key not showing up, looked like it was included in my purchase.

Handled!

Developer

Hi everyone,

It seems like there was problem with the Steam keys where some accounts got flagged up and didn't get their Steam keys. This should have been resolved now and everyone should have their Steam key!

Do send us a message if it's not showing up on your purchase page though and we'll get it sorted.

(Edited 1 time)

Hi, is it too late to redeem a steam key? I own the game, and I joined my steam account and pressed the button to request a steam key, it sent me an email, the email talks about verifying and has a hyperlink, but that hyperlink just goes to a 404 page.

Can you help me out? TY

Developer

Hi there,

Sorry for the delay in getting back to you.  There is no time limit on redeeming a key.

If you go onto the download page for Loot Rascals, can you see a Steam key? You can get to the download page for Loot Rascals by going to this page (https://hollowponds.itch.io/lo...) when logged into your Itch.io account and clicking Download at the top of the page. You should see a Steam key at the top of the page just under the Itch download.

If not there might be a problem on Itch's side and I'll get in contact with them for you to get this sorted!

Thanks.

Oh sweet it worked :) 

I think it was my email or something, the link kept getting 404'd, but it worked that time.

Cheers

Hello! I can't seem to locate the Steam key on the download page. :(