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Can't purchase

A topic by BLINXERIZER created Dec 28, 2019 Views: 371 Replies: 12
Viewing posts 1 to 6

I am getting an error on PayPal when I try to buy the game. Says transaction cannot be completed.

I have bought plenty of other games off itch using PayPal.

Same for me,first time it happens with any purchase on Itch, and there are no other purchase options. Big shame, I was about to buy it on Steam then I chose for here because I also get a DRM-free copy (and the devs get a bigger cut), but if they can't fix this I'd rather hold off for the time being.

And no response... put the game on sale and I can't even buy it...

Developer

Hey guys, we are very sorry for the inconvenience! We had a problem with our Pay Pal account and we were not notified. We've extended our holiday sale an additional weekend to make up for the error. Thanks for reporting the problem!

Thank you. Getting it now.

Thanks, I'm getting it too.

There seems to be a problem again now ... :(

Ditto. Just tried to buy it, but I'm getting "Failed to create PayPal payment (422)." Is the account attached to the game out of date or something?

Me too. This sucks since I was looking forward to this game.

Developer

Hey guys! We are looking into this issue and will let you know as soon as we solve it. We will also add a new sale as soon as the problem is solved. Thanks for reporting the problem!

Developer

Hey everyone! Sorry for the inconvenience (once again) as we had some problems with PayPal and just until now we were able to re-establish our account settings. We've put the game on sale once more so you can buy it with the previous discount. Thanks again for informing us about the problem!

Thanks for resolving the issue.

Well... the problem is back, I'm trying to buy Creeper World 4, but it just says: Failed to create PayPal payment (422)

Could you fix it again? O.o