i paid for this game and now it wont even open :(  the game was not cheap and now my son cant even play with it.

how do i get a refund for this? its been very frustrating.

-ashley

Hey sorry you're having trouble, you can see all the details you need about refunds here.

Are you saying the game used to work and now it doesn't, or have you never been able to play? In either case if you could post your PC hardware that would be great.
If you'd rather just get a refund and be done with it I understand, support should be able to handle that.