Just confirming that I just noticed gifs set as backgrounds on itch profiles don't play anymore. They used to be animated, now they're static. 

Uploading a new .gif does not fix the problem.

Just pitching in that new gifs dont work for us either at https://savagebenji.itch.io/boars-in-rome

4 gifs in the body between the text. Old gifs were working and the new ones we uploaded dont.

I have a partial solution:

Store your animated GIFs in a public GitHub repository and link the raw content URL in the HTML/Markdown with an <img> tag (HTML) or a ![]() (Markdown).

Here’s an example:

• Image link: https://raw.githubusercontent.com/jbunke/tdsm-art/refs/heads/master/_tdsm/logo/itch/tdsm-itch-card-3-mini.gif
• Repository: jbunke/tdsm-art

This works for GIFs in project page and devlog bodies, but it doesn’t work for banners or background images, since those have to be uploaded via the theme editor, and thus they rely on Itch.io to be animated and rendered correctly.

Same here :( My product page hasn’t been displaying the animated screenshots since the recent changes. They only animate when you click to view them individually. Since this pack is heavily focused on animation, not being able to showcase it properly makes it much less appealing (as other users have also pointed out).

I really hope this issue can be fixed soon!

Asset Pack: https://dabntz.itch.io/urban-side-view-pack

Thanks

Having the same problem here, the gifs still work on the old project pages, but not when I upload new ones

Same here. All animated gifs stopped working on the new devlog I wanted to post. And animated gifs on the front page of the game have been broken for a while too.

I uploaded a gif as a cover image today and it animated successfully, maybe its been fixed? :o

Can confirm, none of my gifs have been working for quite a while now. I just made a new gif overlay for all my asset packs too and it doesn't animate. I tried re-adding them but it's just static. I even tried in a different browser, still static.

Hey there! I'm also facing the same issue. Has there been any progress on the fixes?

On my end, most, if not all, of my GIFs across my pages (banner images, screenshot sections, and cover pages) have stopped working. It’s been 30 days now, and I still don’t see any functioning GIFs, even when browsing assets in the store. This issue is really problematic, as I’ve been unable to upload new assets or update my older pages because of it.

i'm worried that uploading new assets without working GIFs might impact sales and hurt the overall presentation. If there’s been any progress or update on this, please let us know. :((

We have the same problem: GIFs inserted into the “Details - Description” section of a page only show the first frame and are not animated. Are there any workarounds for this except hosting the gifs on an external site?

My gifs are also not playing

The background and banner GIFs are still not animating :(

https://blackphoenixproductions.itch.io/satori

Still no animation on my page's banner or background, hoping for progress soon

 https://brushingblooms.itch.io/ 

Still not working, and no news on if it's being worked on

Is this fixed yet? I'm making a tutorial and I was thinking about showcasing the progress with gifs, but the last time I tried (last week) the gifs were merely the first frame still

Any chance this is caused by the backend SOMEHOW defaulting to "Disable animated GIFs" for SOME REASON?

Hi! 
I have the same problem here! And it's kind important to show the animation for the users

https://atari-boy.itch.io/frog-hero

Hi,

Same problem here as everyone: newly uploaded GIF are not animating. It seems that the image server is simply keeping the first frame and "discarding" all the other remaining frames when we upload it.

Here for example, this GIF of my latest game weight about 328kb. After uploading, it's now a 8kb GIF image with a single frame. So the issue seems  related to how the GIF are processed when uploaded to itch.io.

Thanks for your hard work, I hope you'll be able to fix this, as is this very annoying to not be able to show players how the game "moves" in the description post.

Banner and background images uploaded as animated GIFs through the page theme editor are now appearing static. Reuploading them doesn’t fix the issue, so it doesn’t seem to be related to caching. From what I’ve observed, this feature worked correctly until roughly 1–2 weeks ago.

Hello Itch Support team! is this issue fixed yet? it's been going on for more than a month now and from my profile i don't see any changes to the gif issues :((( 

i've been unable to fix the gifs in my old pages or upload new pages because of this issue and it does not seem to be getting fixed anytime soon, could you give us an update on this? 

Same here. Trying to upload gifs for an upcoming release and it's not working whatsoever

i also got the same issue when using gif in my game page.