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Can't interact with author?

A topic by itsybitsyspiders created 2 days ago Views: 63 Replies: 1
Viewing posts 1 to 2

I have commented on one of the published games before, but now it seems like author has closed their comment section for the game. There are no comments, and no "community" forum either. Author's page does not have a mention of an email, neither Itch seems to have a DM system. Is it possible for a game publisher to seal themselves off any interaction with players altogether? Is there a way I could still contact the developer who publishes here using Itch service itself?

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Is it possible for a game publisher to seal themselves off any interaction with players altogether?

Yes. Having an open communication channel of any kind is not a requirement for publishing. If there are issues, you have to talk to Itch. Itch is the storefront. If the developer provided contact info that is not visible on the profile or game page, it might be visible on https://itch.io/support for your purchases.

But this is for support issues with the thing your purchased. If you just want to give feedback, leave a review, should that be possible.