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No Steam Key button?

A topic by NCPereira created 353 days ago Views: 1,598 Replies: 68
Viewing posts 1 to 32
(+4)

Where is the Get Steam Key button? I don't have one on my page.

(+1)

Me neither, even though I got told in an email from itch.io that there would be one

(+1)

No Steam key button for me, too.

Same here? bug?

I don't have a steam key button either

(+4)(-1)

Same here, thanks although for when the matter will be solved! :-)

(+1)(-11)

Thanking a platform that allows the complete removal of games you bought in advance for something they have to fix is stretching it a bit, in my opinion.

(+5)(-3)

That's your opinion & get out of my answer. Thanks in advance.

(+4)(-11)

There are ppl with different opinions than yours. Deal with it. Thanks in advance.

(+3)(-2)

"There are ppl with different opinions than yours and they need to let you know because this is internet and hot takes have to be shared"

FTFY

Waiting

Nothing here either.

yeah...no key for me either

I got the email and can't find it in my colection

Developer (Edited 3 times) (+8)(-1)

Hey all,

I've contacted itch.io support! Hang tight. The keys are in the system.

Thanks,

Gord

Hello Gord Games,


I purchased your game from Tremorgames because the site description on itch.io said there would be a Steam key included with my purchase. Sadly there is none now. I'm afraid I have no Groupees page where I could get one and now I also don't have one on my itch.io page. Are you able to help me, please?

Thanks for your efforts and happy New Year!

ev

Developer(+1)

Hi Ev,

If you got this from some place other than itch.io or groupees, then you need to contact them. The only way Tremorgames got keys was to buy them as part of the groupees bundle (they definitely didn't buy from itch.io) so they have the corresponding Steam key.

Thanks,

Gord

(+1)

Gordon Games FTW, very nice and helpful developer :P

I do not have a button with a key steam ...

Developer

For people who purchases this from itch.io directly, If you go to "My Purchases" then click "Download" under Spell Casting you will see a button labeled "Get Steam Key."

If you got this from the groupee's indies unite bundle, you need to go to groupees to get the key.

Same here?

Developer

For people who purchases this from itch.io directly, If you go to "My Purchases" then click "Download" under Spell Casting you will see a button labeled "Get Steam Key."

If you got this from the groupee's indies unite bundle, you need to go to groupees to get the key.

Thank you

Developer(+8)(-1)

Hi all,

Looks like people from the Groupee's bundle don't see the button. It should be fixed soon. Hang in there.

Thanks,

Gord

(+2)

Thanks, can't wait!

Developer(+4)

Just remeber it's not actually released on Steam yet! Hopefully within a day or 2. It's been submitted for approval. They keys will just put the title in your library.


I'll be sending another email to everyone when it's ready to play on Steam!


Thanks,

Gord

(+1)

Thanks for replying to let us know what's going on.

Hope to see it fixed soon and hope Steam nets you some sales! :D

Developer

Thank very much!

Thanks for the answer, guess I'll wait for another email.

Wouldn't Groupees-purchasers see that key in there Groupees library anyway?

No Steam key yet for me!

Developer

For people who purchases this from itch.io directly, If you go to "My Purchases" then click "Download" under Spell Casting you will see a button labeled "Get Steam Key."

If you got this from the groupee's indies unite bundle, you need to go to groupees to get the key.

same here no where steam key found!

Developer

For people who purchases this from itch.io directly, If you go to "My Purchases" then click "Download" under Spell Casting you will see a button labeled "Get Steam Key."

If you got this from the groupee's indies unite bundle, you need to go to groupees to get the key.

thanks.

Same here. Got the e-mail 8 hours ago and there's no Get Steam Key button on the page.

Developer(+1)

For people who purchases this from itch.io directly, If you go to "My Purchases" then click "Download" under Spell Casting you will see a button labeled "Get Steam Key."

If you got this from the groupee's indies unite bundle, you need to go to groupees to get the key.

(+2)(-1)

You know, maybe you could just send some keys to Groupees?

Also don't have "Get Steam Key" button. (

Developer(+1)

For people who purchases this from itch.io directly, If you go to "My Purchases" then click "Download" under Spell Casting you will see a button labeled "Get Steam Key."

If you got this from the groupee's indies unite bundle, you need to go to groupees to get the key.

(+1)

Ok, thanks for the quick response.

Also don't have "Get Steam Key" button. (
Developer

For people who purchases this from itch.io directly, If you go to "My Purchases" then click "Download" under Spell Casting you will see a button labeled "Get Steam Key."

If you got this from the groupee's indies unite bundle, you need to go to groupees to get the key.

Glad to see it's not just me. Gladder to see it's already on its way to being fixed. :D

Thanks for checking up with them.

Developer(+4)

Hey all! I've uploaded keys directly to Groupees so those of you who got the game in the bundle can get their key from there.

Sorry for the confusion, this is my first release to Steam.

Game will be out on Monday September 5th! I hope you enjoy it, and if you do, please leave a nice review.

Thanks,

Gord

(+1)

Thanks! Just activated mine :)

Good luck :-)

I got this from itch and I have no steam key. Button of any kind

Developer

For people who purchases this from itch.io directly, If you go to "My Purchases" then click "Download" under Spell Casting you will see a button labeled "Get Steam Key."

If you got this from the groupee's indies unite bundle, you need to go to groupees to get the key.

I've had 2 e-mails confirming my Steam key was added to the page. Still nothing.

Developer

If you got Spell Casting from the groupees indies unite bundle, you can find the steam key there. https://groupees.com/unite

Got it, thanks.

Steam keys were added to groupees accounts. If you purchased direct through itch you might need to email the dev.

Developer

For people who purchases this from itch.io directly, If you go to "My Purchases" then click "Download" under Spell Casting you will see a button labeled "Get Steam Key."

If you got this from the groupee's indies unite bundle, you need to go to groupees to get the key.

I am missing a button as well, and also don't see one on Groupees. I don't really remember how I bought this cause I have bought so many bundles.

Do you see the game at all in your groupees purchase page? It's just "Spell Casting". If you don't have it, then you don't have it. Maybe you got the itch.io key in gift or trade? In which case you'd want to contact the person who you got the gift link from.

Developer

Spell Casting was in the indies unite bundle. https://groupees.com/unite

Got my key from Groupees, so I'm fine with not having a second one here :)

But itch.io should NOT be sending emails telling people that Steam keys are available if they are not.

Developer(+1)

It's not itch.io sending emails really, it's just me, a guy trying to figure out his first steam release. Don't blame itch, blame me. I first though itch.io would handle the keys, but then I discovered groupees bundle purchases get their keys from groupees separate from people who bought directly from itch.io, so that's where those keys went.

Very sorry for the confusion!

Developer

Hi all,

Everyone should be sorted out now. For people who purchases this from itch.io directly, If you go to "My Purchases" then click "Download" under Spell Casting you will see a button labeled "Get Steam Key."

If you got this from the groupee's indies unite bundle, you need to go to groupees to get the key.

If you got this from some other place, not itch.io or groupees, then you need to contact them. Mostly because they are reselling keys and that sucks.

where is the steam key button?

Developer

If you purchases this from itch.io directly, go to "My Purchases" then click "Download" under Spell Casting you will see a button labeled "Get Steam Key."

If you got this from the groupee's indies unite bundle, you need to go to groupees to get the key.

Thank you so much for responding. I did get my game from groupees and I just got the key from them. Thanks again!

i still have no button i got a key to redeem on itch.io for the original game and i still have no button

Developer

Hi 17Burr, did you buy the game directly from itchio or get it on from the groupee bundle? If you got it from groupee then you have to log in there to get your Steam key

I got it from neither I got a key from an outside source

I got the key from tremor games

Developer

I only sold the game on itch.io or groupees. You'll have to contact them.