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Bug Reports Sticky

A topic by AR14 created Jun 30, 2016 Views: 6,749 Replies: 245
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Alright I removed the folder and re downloaded the nightly and this time the nightly did have the exe and everything is working properly now. I am guessing somehow files must have got mixed up since I had one before that was a year old.

Developer

Glad to hear that, and thanks for the updates!

Hello again! So there's a new bug in the latest nightly build that wasn't there in the one I was using prior:

Simply put, the hair does not fit on "Head B" anymore. Switching to A fixes it, but back to B gives you this again.

Developer(+1)

Thanks for the notice! We'll check it out and provide fixes soon.

(1 edit)

Thanks!

I'm not sure if this is related, but I'm also noticing that the top part of some of the hair is really transparent- enough so that you can basically see through to the scalp, like this:

(and the image quality is still kind of pixely compared to in the stable version)

Developer (3 edits)

Hi there! Is this screenshot based from an SVG export or something else?

EDIT: After checking it out, we have noticed that gradients are quite a mess when opening exported SVG file in Illustrator. We'll try to find the underlying problem and fix this ASAP. For short-term solutions, if what you primarily need is layers and less of infinite resizability of vector graphics, the PSD export is now available.

Developer(+1)

Hello! Just wanted to let you know about the progress on issues that has been reported (as always, thank you very much for the feedback).

  • Cropped hoodie should be fine right now, not clipping into the lower torso body anymore.
  • SVG issues in illustrator has been addressed by a new option: SVG optimization. We are forced to use this right now because various apps render SVGs differently, so we have to tailor the code for each specific app. For now, there are 3 options available: Web (default), Inkscape (a free vector graphics editor) and finally the 'industry-standard' Illustrator.

We'll keep tracking the remaining issues, and let you know if there are new developments.

Again, thank you very much.

Hi again! So it looks like the SVG optimization has done the trick for the most part, which I really appreciate! With some clever resizing and rearranging, I've been able to mix some of the new stuff with the models from the old build now that the image quality is closer together, and it's turning out pretty well!

That said, this bug seems to keep rearing its head when I export:

Any ideas? If it helps at all, from what I can tell from looking at the SVG file myself, it looks like what's happening is some of the chest clothing parts seem to move up forsome reason when it exports, since it seems like if you just move some of them down, it fits together just fine (line this):


It doesn't do this when I export to PNG though, so it looks like it's just an SVG-related problem.

Developer

We'll have to check it out first, since it seems you are exporting with the default clothing preset that is generated when creating a new character and we haven't experienced that kind of problem so far. We'll let you know if we made some findings regarding the cause of this matter.

Sorry for this inconvenience, and as always, thank you very much for your continued support and feedback!

Hi again! So I've figured out what seems to be causing it- Are/Were you exporting scaled svgs? I've been exporting larger ones from the start, so I hadn't thought to try them at 100%. I was just trying out the latest update, and lo and behold, exporting at 100% had no problem, but scaled up, the problem appeared again:

Developer

Hello, thank you very much for this information! Totally slipped our mind, we rarely tested scaled SVGs due to the nature of it being scalable by default. We'll definitely work on this ASAP. Much appreciated!

Happy to help! Good luck.

On mac, when I try to create a new character, it says something along the lines of "Error: template not found." Can anyone explain this?

Developer

Hello, did you install the app via downloading a ZIP file? If so, that might be the cause. Unfortunately, the only way for Mac users to be able to install the app for now is via the itch.io desktop app.

Below is the screenshot of the app failing to read the template file:


And below is the app working if installed via the itch.io app:


Let us know if you have tried this and still encounter problems. Thanks!

Ah! Thank you! I'll keep you updated!

Running the nightly version Windows 10, and when I try to add clothes to the male model, they don't take. Basically, he remains naked, but part of his arms disappear. Thsi is happening both launching it as a standalone and from the itch app.



Developer

The male template in the nightly version is still under reworking, so it's currently not compatible with any clothing template for now. Hopefully we'll finish that in a few weeks!

Some things regarding the latest updates:

The Christmas DLC appears as options to choose once I put them into the mannequin folder (and this is the brand new updated version), but they don't appear on any of my characters or new ones.

This set of bangs keeps having this weird problem where it will turn into this floofy blob. I have to keep changing things around for it to turn back to normal. It doesn't seem to just be an in-program bug since even exporting it has it looking like that.


Also, this is less a bug and more a comment, but I can't help but feel like there really is something off now with how advanced coloring works in the latest version? 

Here's what I mean: These are the same character, with the same hair settings (as far as colors), but it just.. kind of looks, well, icky in the new version?

Obviously things will change from version to version, but it feels like something got thrown out of whack with how it distributes the colors, if that makes sense? I dunno.

In any case, thank you very much for the continuous updates- Happy Holidays, and Happy New Year as well!



Developer

Hello. Just wanted to confirm, did you downloaded the DLC test manually or are you using the itch.io desktop app? We've shared the easiest method for installing it if you're using the itch.io desktop app to install everything (both the main app and also the DLC), but not manual install.

If you're using manual install (via ZIP file download), then you have to create a a specific folder to store all the downloadable content (say C:\Mannequin-DLC for example) and then put the extracted DLC folder there. Afterwards, you'll have to add the folder that you've created before in the 'Custom Library Locations' section in the 'Preferences' tab. Putting the DLC folder into Mannequin's installation folder is not supposed to be the right way.

As for the second feedback, yes, we are aware about that, and that's one of the reasons that prompted us to add the 'Sample Character' feature in the homescreen. As more and more sample characters created, we can evaluate various color configurations, from auto to advanced color modes. We're currently working with skin colors first, and it will be available soon in the nightly build alongside more sample characters to show off better coloring with darker skin variations. We hope to introduce similar fixes to hair colors as soon as possible after that.

As always, thank you for your continued feedback and support, Happy Holidays, and have a great New Year!

I tried downloading the Christmas DLC, but I feel like I missed something because when I try to open the app through itch, it just opens the DLC folder and never the app itself.

Developer (1 edit)

Hello. When opening via the itch.io app, make sure to open it via the 'Library' menu:


The clicking the 'Launch' button in the lower right corner. This menu will show up:

Then you can launch by clicking the Nightly option. Alternatively, you can click the gear icon:


Then click the 'Manage' button, and click 'Open folder in Explorer' afterwards. From there, you can find Mannequin.exe and create shortcut for it on the Desktop, or just launch directly by double-clicking the executable.

The DLC is only usable with the Nightly builds for now as it's a new feature; you can find it at the top of the library window:


Let us know if there's any other problem!

Thank you for your response!

Found an incongruity in the UI and the character view. The preview image on the left doesn't match what the option actually displays on the right.

Developer(+1)

This has been fixed in the latest nightly build. We recommend you to try it out! It is currently quite stable, and will be released as stable around next week.

(1 edit)

Noted. Thank you!

I had the character view at 150% or 200% when I exported this character as a PNG, which is probably why this was the result.

Developer(+1)

Really sorry for your inconvenience! That sure looks terrible. We'll try to fix it ASAP, but did you manage to fix it by switching back character view to 100% before exporting?

Thank you very much for your feedback!

Yeah, it did. Just have to keep that in mind in the meantime.

Developer(+1)

Glad that there's some workaround for now. We'll examine it as quickly as possible. Again, thanks for your feedback!

Oh, dear... This one was set to 100% when I exported.

Developer(+1)

Sorry for this problem! Did this happen constantly or it's intermittent? We have never found this behavior in our test systems, so we'll need to gather more info as much as possible.

I'm not sure. But I do know that when I clicked the Undo/Redo buttons, then exported the PNG, the character rendered properly.

Developer(+1)

Understood. We'll keep trying to find out the underlying problem for this, and patch the app accordingly. Thank you again for your feedback!

It seems like the backlight feature has made the loading times increase by a lot compared to before. The separate backlight on the hair also seems to be confusing the program? Right now it feels like I'm just fighting with the program to get the same setting across the board - for example, I've got it set to "on" on both right now, but it won't come back on the hair. What's more, it also ESPECIALLY makes loading up files from older builds a massive problem.

Would there be a way to set everything to "off" as a default, maybe?

Developer(+1)

The partially irresponsive backlight settings should be fixed in the latest nightly update and will be pushed to stable later this week. If you're running in the stable build, refreshing should work as a workaround.

 As for loading times, backlight should not impact the performance too much (based on our experience, but we haven't done any specific test regarding that). Outline, though, seems to impact performance massively. If outline is switched on, we recommend to disable it while editing and maybe turning it on again before exporting if it's needed.

Thank you very much for your feedback!

Sounds good! Thanks for being so quick.

Another bug that just seems to happen intermittently is exports not finishing: With PNGs and SVGs in older builds, parts of the image/layers just wouldn't load, but it looks like with PSDs it just prints out entirely black layers instead.


Developer

Thanks again for the feedback! Is this happening with PNG and SVG too? Also, what size the exported image is? Right now our analysis with PSD is that using large export size (300% and up, especially with supersampling) will increase the chance of components not rendered, or even generating blank PSD file with export size at 500% or larger. But we haven't found any problem with SVGs and/or PNG.

(1 edit)

I generally only go as high as 150%, and this was that. It seems like what happens is that it lets you save the file before it actually finishes exporting the last layers properly, maybe? I'm not quite sure.

While I'm here, I'd like to ask another question: Is this supposed to do this (hair gaining its own darker shadow on exporting)?



Developer

Thanks for the info! The darker shadows seems to be originally the backlight color. What settings are you using regarding the backlight?

I have the backlight set to off, and the color was never changed from the default white.

Developer (1 edit)

Understood. One more question, if it doesn't inconvenience you: What export format did you use (regarding the screenshot above), is it PNG, SVG or PSD? If SVG and/or PSD, what app did you use to view the results?

Thank you again for your feedback, we'll try our best to solve this!

We have fixed this in the latest nightly build! You can check it out now or wait for the stable update which should arrive later this week. Thank you for your feedback!

Developer

This should be fixed by now in the latest nightly build! You can try it out now, or wait for updates in the stable channel later this week. Thank you very much for your feedback!

Looks like having more than one character file open, then saving one of them, leads to the software getting stuck. The loading icon plays normally, and it won't let me do anything.

Developer(+1)

Thanks for the info! We'll check it out and try to provide fixes ASAP.

Found that putting shorts over leggings results in this.

Developer(+1)

Hello! It looks like that is caused by tanktops instead of leggings. Tanktops are placed in a layer below other clothing (pants/t-shirts). To fix this problem, you can switch to the tucked variant of tanktops which are available. That being said, looks like we need to add tanktops that are placed in the same layer as t-shirts, so the untucked variant will properly show outside pants. Thank you for your information!

Ah, okay, my mistake. Thank you!

Heyo! Just encountered a weird one: For whatever reason, when I tried to export a PSD "without face," Mannequin was having none of it. It stayed on "0% exported" and just froze up. When I tried to force the program to close, though, I was able to export a full PSD after I got the "do you want to close without saving?" message (I told it no and the program was working fine again after that).

Developer

Thanks for the info, we'll check it out!

(1 edit)

Two things to report. (Current Pro Build)

First: I've found that searching for a particular item causes the window to shift its displayed content to the left. That leaves the left side cut off and the right side with a black space about one vertical scrollbar's width wide.

Second: the Raised and Upward Curve Eyebrow items share what appears to be the former item's graphic.

Developer(+1)

Hello! Thanks for your feedback. The search problem has been fixed in the current nightly build and will be there in the next stable build!

New one regarding Batch Export: I think exporting 144 images the second time onward takes longer than the first time. The only difference between all three batches is a change in pose. (First batch rendered with Akimbo pose, second batch with Crossed Arms pose, and Third (current) batch with Standby pose.)

Developer(+1)

Thanks for the info! We'll try to find out the underlying cause of this, and optimize the app accordingly.

With the Christmas DLC installed, itch sometimes opens that DLC folder instead of the actual application. Are there any plans to have a "/dlc" folder or the like to avoid this behavior?

Developer(+1)

Thanks for the info! Is this behavior happened when launching from itch.io desktop app? If yes, then we might need to consult this further with the itch.io team. We'll try to re-read their documentation first to see if there's something that we can do but has been missed.

That's right. There's a "mannequin" folder, and then a "mannequin 2" or "mannequin 3" folder depending on if anything else was installed, like the Nightly version or the DLC.

Discovered that the "Downward Slant (Neutral)" eyes are not affected by Eye Adjustments.

Altered values with Downward Slant eyes

Altered values with Downward Slant eyes
Same values, with Straight eyes
Same values, with Straight eyes
Developer(+1)

Is this from the stable build? If so, there's a high chance that the adjustment are not working for all face parts (not just the brow). A workaround to this problem is refreshing the preview canvas using the refresh button on the upper toolbar. This issue also has been fixed in the latest nightly build.

I believe so. I only have the stable build installed for now.


Turtleneck and V-neck Sweaters are glitching with flat-collar shirt.

Developer(+1)

We'll check it out for the v-neck part, but for turtleneck the solution should be removing the shirt as the shirt part is covered completely. Thanks again for your feedback!

(2 edits) (+1)

odd bug with some extra lines

You see the extra lines this show up in final render too and on any pose.


I don't think I'm doing anything wrong here

After mores testing this exist with all poses beside the default pose.

also just on the female models

(1 edit)

Found a really nasty incompatibility occurence. This character looks just fine as a PNG and SVG...


But when I try to open the exported SVG file with Affinity Designer (my current vector-graphic software), I get this:


I have no idea why this happens. The exported SVG file has everything, judging by both looking at the Layer window in Designer and viewing the SVG in a web browser (both Internet Explorer and Microsoft Edge). So this is a puzzling occurence (not to mention rather scary).

Developer (1 edit) (+1)

Yeah, that's unfortunately not something that we can fix. Various apps read SVG files differently from each other, so we can only maintain compatibility with Illustrator, Inkscape, and web browsers. Even with those two 'pro' apps (Inkscape and Illustrator), we have to tailor the output file to maintain the best output possible while accommodating each apps' quirks when reading SVGs.

Edit: We won't say that Affinity Design compatibility is out of the picture forever, it's just that now we haven't investigated the quirks of the app enough to find out what workarounds that we can use to make our SVG files imported correctly.

Thanks.

I am on a mac and when I open the app and attempt to create a new file or "open this sample" it says "Error opening file: Template file not found".

Developer(+2)

For the time being Mac users have to use the itch.io desktop app to install and run Mannequin. Sorry for the inconvenience!

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