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Bulk Keys and Pre-Order, How do they work?

A topic by Wini3D created May 08, 2016 Views: 195 Replies: 1
Viewing posts 1 to 2

Hi,

I would like to ask how Bulk Keys work with Pre-Order Place holder. I know the keys are download links so will they be handed out at the same time they purchased the pre-order? Do the buyers know or get notified on when the actual download file will be ready?

Appreciate any info on this matter, thanks.

Admin

Hey, sorry for the super late response, but: buyers do get notified on "new files" for items that they've bought. So, pre-orders work the same way - if they try to download while the placeholders are there they'll be told to wait for the game to be ready, and once the actual files are uploaded/published, they'll get an e-mail saying "there's new uploads for a game you own".

Additionally, you can send a custom e-mail to all your buyers from the Edit game -> Interact -> Email tab.