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Can't payout through "Payoneer"

A topic by Lyrical Artistry created Jun 07, 2022 Views: 606 Replies: 5
Viewing posts 1 to 3

In the country where I live, both paypal and stripe are not supported. But payoneer does. I have added my payoneer account as a payout method but it doesn't seem to work.

"The payout mode I use is, direct to you".

When I am trying to upload the game, this message is popping up...

" You've configured your game to be purchasable for $1.00 but you have not configured a payment provider. Until you set up a payment provider, this game can not be purchased or donated to. "

Please be kind enough to solve this problem as soon as possible. It would be a huge help.

Pinned ReplyAdmin

Payoneer and “Direct to you” are part of two separate systems. If you want to use “Direct to you” then you must link your own merchant account, either PayPal or Stripe.

If you want to be paid via Payoneer the you must use our payouts system.

More information is on our “Getting paid” guide located here: https://itch.io/docs/creators/payments

Moderator

Please contact support.

Already did 4 days ago. But they still didn't reply

Moderator(+1)

I've let an admin know.

thanks

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