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[Resolved] My game is published but is not listed in its category or displayed in the search

A topic by Pirgos Arcana created 22 days ago Views: 50 Replies: 2
Viewing posts 1 to 3
(Edited 3 times) (+2)

Hi! I published a new game yesterday in the category of Physical Games, a book in PDF. I was notified by email informing me that their publication had been accepted. The game has been published and anyone who visits the URL can see it without problems. If you search on Google, the result of Itch.io appears. However if I look for it in its category (no matter how far back) or if I try  to search with its name or a word, the game does not appear. This problem is extendable to my name as creator.

I suppose something will have done wrong and that somewhere in the configuration of my profile there will be an option to fix it. I have reviewed everything and the visibility of the game is correct. In my profile I also do not see an option that explains the invisibility of my name as a creator.

The name of the game is The Shadow Keeper, its url is https://pirgos-arcana.itch.io/the-shadow-keeper. My profile name is Pirgos Arcana, its URL https://pirgos-arcana.itch.io/.

I would appreciate any help you can give me. Thank you and forgive my clumsiness.

 [EDIT] Trying to solve the problem on my own I just added an image to my profile and now it is listed correctly.
 [EDIT2] My download is a PDF. It seems that if you do not compress your file into a .zip, your game is not listed.

Admin

Hello,

Paid games may take some time to appear in our search and browse pages, we may require a human to check them before they go up. We go through games throughout the day. It's not necessary to upload images to your profile or compress PDFs. (Although, if you do not provide a cover image your game may not be shown in search). It's likely your page was reviewed while you were experimenting and you came to the wrong conclusion.

Note that this only affects games showing up by browsing through our site, direct links will work as intended.

Thanks

My fault. Thank you for such a great website and your work.