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Is it normal for...

A topic by Stamp Book Studio created 48 days ago Views: 113 Replies: 7
Viewing posts 1 to 4
(1 edit)

...People to poorly review your content with zero comments?

I posted my 50+ Farm and Animal Assets pack last night and made it free to download for 24 hrs. I'm proud to say it's had many downloads already, and although it is simple, I'm pleased with how it turned out.

Inexplicably, someone gave me a one-star review with no comment as to why. I can't message them to ask about it because Itch.io doesn't seem to have a private message option. I'm rather confused as to why someone would do this unless it was a mistake. If I did something that attracted criticism I would have appreciated a constructive comment to explain.

Please forgive me if this is posted in the wrong forum. I don't think it's right for people to post negative reviews without any context, it just seems like putting other artists down for their sad satisfaction rather than providing some genuine and helpful criticism.

(+3)

That's just how it goes, sadly. Anyone who puts out creative work of any kind just has to have a thick skin, and know to let some things go. The internet is full of lots of intelligent and kind people who will give you helpful criticism, but it's also full of people who'll just say and do anything for any reason. For all you know, they gave your asset pack a one-star review because it didn't have the exact type of tree they were after, or they're having a bad day, or they hate farms and any mention of them. You can't please everyone, and I find people who leave ones star reviews rarely have anything constructive to say, so don't worry about it :)

(1 edit) (+2)

Thanks for your response Krunchy! I won't lose any sleep over it, it's just a shame that people feel the need to go out of their way to spread negativity like that. I like to raise people up and support their growth. I think that should be encouraged everywhere.

(3 edits) (+1)

IMO its  a tradition all developers must undertake on any platform.

you give something away free, put your heart into it...

and yeah.. guaranteed someone will just one star it, for a bonus you might get a comment like "didnt play it"

To be fair.. Perhaps the user had a legitimately bad experience.  Or perhaps they were just in a confused state.

either way It just shows you are out there , taking risks. Its all part of the ride. 

I dont think ratings will affect your operations here much.

Respect for sharing your pack for free. i saw the page. looks neat :)

You can turn ratings off for each project BTW.

(+1)

Thanks for your response Argon! I see, so that's what it takes to earn your stripes here, haha.

Also, thanks for the positive feedback! I hope to encourage more people to create things, especially when their projects involve pixel art. I figured that providing a window to download my work for free would make it more accessible to everyone.

(1 edit) (+1)

i should point out i dont mean just here. on any platform.

if anything ITCH.IO seems more laid back than most stores.

IMO doing promotions here is a good idea and garners interest for your work.

afaik its really hard to get people to look at pretty much anything online nowadays. You must be doing something right to get feedback. good or bad.

good luck. i have followed you hoping to see more art

Moderator(+2)

I can’t message them to ask about it because Itch.io doesn’t seem to have a private message option.

I just want to point out, that usually approaching people that give you a bad review is not a very good idea. This may not be possible on Itch, but I’d advice to avoid doing that if you are using other platforms that make this possible, especially in a private conversation.

As others mentioned, that is the life of an indie dev. In fact, this is the life of any creative person. There is no popular project out there with no negative comments/reviews. If anything, if your project has a mix of positive and negative reviews, then you are on the right step! Users are more likely to review a negative experience than a positive one.

At least this is my opinion. Try to find a popular youtube video with no dislikes, and I might change my mind :)

Thanks for your take on this Dark!

In wanting to reach out to the user who left the review, I was just looking for some context for it as I value constructive criticism and I am always looking for ways to improve as an artist and as a person. I can't say that I appreciate what I got instead, because I have no way to improve based on their feedback (or lack thereof). In posting this thread I was looking to see how prevalent that sort of behaviour is here and I recieved a lot of great insight from you and other posters. I won't let it stop me creating more great stuff.