Skip to main content

Indie game storeFree gamesFun gamesHorror games
Game developmentAssetsComics
SalesBundles
Jobs
TagsGame Engines

not receiving email from itch.io

A topic by 90soft90 created Mar 22, 2021 Views: 730 Replies: 2
Viewing posts 1 to 3
(+1)

My email address is entered correctly in my account settings and I am subscribed to the itch.io Digest but I have never received any of these, or anything else except a single verification email when I initially created my account last year. I am looking for suggestions on how to test or troubleshoot this, to make sure I am able to receive emails from itch.io going forward.

IONOS is my email provider and I have already verified that the account in question does not have any spam blocking enabled.

Admin

I don’t see any issues with how your account is configured. We haven’t sent out a newsletter email in some time though, so that could be the issue.

Hi, thanks for your help. Your reply did generate a notification email proving that it works, so I guess I was worried over nothing :)

This topic has been auto-archived and can no longer be posted in because there haven't been any posts in a while.