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Error installing on Itch

A topic by EAmsler created Jun 28, 2017 Views: 88 Replies: 5
Viewing posts 1 to 4
(Edited 3 times)

I just purchased the game and it shows the purchase on itch. I click for install and at download it displays an error and stops.

shows        "errors.errorString JSON decode error: invalid character..."

Thank you very much for purchasing the game. Are you using the Itch.IO app or downloading from the Itch.IO website? What error are you receiving when trying to play the game?

Thanks again!

I purchased it from the site.. the site would not let me download it and pointed me to the itch computer app.

From the itch computer app the install gives me the error... "errors.errorString JSON decode error: invalid character...

Thank you for the additional information. I'm not sure why you would be receiving that error from the itch.io desktop client.

You have logged in to the desktop app, selected Mercury Fallen in your game library and then clicked install?  I am looking in to the issue, but it could be an issue with the itch.io app on your system. 

You receive the error after installing the itch.io desktop client and clicking the Mercury Fallen install as shown below? 

UPDATE

  I just tried installing it again and...  It is now working! It downloaded and installed from the itch.io client just as it should. I just launched it and am at the start screen. Thank you for the quick fix what ever it was..

I have been watching TinyPirate play this game and it looks amazing! I'm going to give it a go as soon as I post this.

Thanks again!

Great! Thanks again for purchasing Mercury Fallen.