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The Virtual Reality God Simulator · By Myron

Bought game on Sidequest, might have messed up?

A topic by Mandemon created Nov 08, 2020 Views: 509 Replies: 3
Viewing posts 1 to 3
(1 edit)

Hi

I bought the game via SideQuest, but now it tells me there is an update. I can't download the update because it keep telling me to buy the game, and when I logged in using my Itch.io account it says that I haven't bought the game?


I do have receipt from PayPal that explicitly lists a payment to Itch.Io about this game, and I was able to download it to my Quest 2 initially, so current status confuses me greatly.

Developer

You should have received an email from itch.io with your download link when you purchased the game.
If not I suggest to ask itch.io support because I have no control over the payment system unfortunately.

(1 edit)

when Buying a game on itch, and then an update comes a day later, how are we supposed to update without paying again? No one should have to contact EACH developer for their purchase.

This needs a fix. How do we update purchased games from itch when it demands payment again?

PLEASE email response to skunkybomont024@gmail.com as i do not check this site often or ever. thanks so much!

(1 edit)

I'm in the same sinking ship. Buying a game on itch, and then an update comes a day later, how are we supposed to update without paying again? No one should have to contact EACH developer for their purchase.
This needs a fix. How do we update purchased games from itch when it demands payment again?