We figure it's a balancing act between the noble pursuit of handpicking content and the reality of robots handling the stuff that it's not possible for our team to.
Recent community posts
To build on this, I think you touch on a really valuable point that I didn't mention in the initial post: Treat your customers like people/with respect. Sure it's obvious when you see it written out but at the end of the day, the reason you're uploading a game to itch.io (or anywhere, but we're obviously the best :P) is because you want someone to see it. I think that the further we stray from and obscure the idea that a game is a conversation between player and creator the worse off we are.