How does one get through to support? I have contacted them and it has been a week. Does it take more than a week generally?
PrengaStudios2
4
Posts
1
Topics
A member registered Dec 19, 2021
Recent community posts
itch.io Community » itch.io » Questions & Support · Replied to No Time To Play in Published Profile and Game Not Available Through Direct Link
itch.io Community » itch.io » Questions & Support · Posted in Published Profile and Game Not Available Through Direct Link
The account (my actual main account) in question is: https://prengastudios.itch.io/
I have no idea what the issue is with it. I can't even post to this forum with it, though I can with this account. Both have verified emails.
itch.io Community » itch.io » Questions & Support · Created a new topic Published Profile and Game Not Available Through Direct Link
Hi there,
I have a profile "PrengaStudios" that I setup a week ago. I published a game, yet I cannot access my account even through a direct link. That account can't even post to these boards. I contacted support, but haven't heard back - it has been about a week. Since I can't even post on the boards with that account, I don't know what to do. I think I need an admin to unfreeze my account or something, it is really strange.
Can I get some assistance?
Thank you!