i think i found the problem, thanks
i did it and i still can't download the itch.io app i also closed even windows defender and it isn't working
Also sometimes appears me this error "ERR_SSL_PROTOCOL_ERROR"
it goes me to this site https://nuts.itch.zone/download and appears me this error "ERR_CONNECTION_RESET" I am sure that i have good internet connection
i try to download itch.io app from https://itch.io/app but it appears an error