Well it just went away now so I guess no harm no foul! Thanks for the speedy response anyways.
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Super excited about this tool and actually bought the whole bundle (although still muddling through how to use juicefx on OSX with virtual machines). I'm encountering an issue with PixelFX Designer where the PNG export simply exports blank PNGs. I've tried playing with pre-and-post frame numbers to no avail.
I've watched some tutorials and googled around for this issue but didn't find anything that solved the problem. Is this just a bug or am I doing something wrong?
Thanks! Excited to get this resolved and use the tool. :)