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Christoph Hoeser

A member registered Feb 28, 2019

Recent community posts

Great, thank you Bert for very quick solution making it operating again with ArcGIS Pro 3.x!!

Great, thank you Bert for very quick solution making it operating again with ArcGIS Pro 3.x!!

Thank you, ery quick! As far as is interpreted correctly I need to purchade a new version. Is this intended? 


this is the error reported from arcGIS Pro 3:

Thank you!


I would like to continue using my purchsaed ArcBruTile pro, which is actually not accepted by ArcGis Pro V. 3.x

Is there an update planned? Thank you.



Dear Bert

Thanks for your investigation in this issue. In the meantime I have installed the Update ArcGIS Pro 2.3 (including patch ArcGIS_Pro_231_167399.msp) and it looks like everything is working as expected, now.

Thank you again, great add in, should become standard in ArcGIS Pro.



(2 edits)

Thank you. I have update the add-in to version 1.4 now (de-installation, shut down, installation, started arcgis pro again). This seems to be the same problem as before and I can not detect any changes, as nothing becomes visible clicking the icon: none of the expected sub-windows becomes visible, clicking on the most left icon "i" has the same effect: nothing. Any icon becomes a grey colored one after an extremely short visible spinning wheel, that's it. Afterwards you can not click it again.I have checked light and dark layout. There is no vpn running. I have installed all patches currently available for ArcGIS Pro 2.2. No other add-in is loaded.

I will be able to install ArcGIS Pro Version 2.3 next week and try again.

Thank you for this quick response!

hello Bert,

I have purchaed, downloaded and installed ArcBruTile Pro on ArcGis Pro 2.2. Anything looks fine, the ribbon for arcbrutiles is available.

as soon as I click on any of the icons it fades out and signales unavailability. No other message, no other reaction.

What should I do or what has went wrong?

Thank you.