hey I purchased this game and cannot access it due to a D3D device loss error and suspect it is my hardware. I have a possible suggestion to add a minimum requirements in the description to run the game so others don't make the same mistake.
In the folder where the game is there are two .bat files. One for directx 12 the other for Vulcan. Just double click it and it will do the rest. I would suggest starting with dx12.