hey muifuego... you still on here? when was your last update
i had this problem with getting 2 or 3 characters like the officer's buddy and i think they end up disappearing and never coming back, of course this was on easy. either way because it was never fixed, i got rid of the game, as long as all the characters are actually collectible i would totally re-download and keep the game. fix it even if it ends up adding triple the download space.