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I tried to open the desktop setup app an it wont open

A topic by LoganGamerTV created Oct 27, 2018 Views: 543 Replies: 5
Viewing posts 1 to 4

I need help

Moderator moved this topic to itch app Development
Moderator

You should give a few more details. What version of the app did you try to install? On what operating system? Did you get any error messages?

I seem to have the same problem.
>I can't find any app version information.
>My OS is Win10
>I receive no error messages.  The Itch installer simply fails to do anything.

Same stuff i got

(2 edits) (+1)

I've discovered Windows 10 Security doesn't always notify you when Controlled Folder Access blocks an executable. 

Try the following:
Attempt to run the installer, and provide permissions to any popups. After this nothing may happen.
If Controlled Folder Access does not notify you, go to its settings and look among "recently blocked" apps to whitelist.
If you run the installer a second time, it should at least get to an installer interface that allows you to choose an installation folder.

There's a chance that the installer will run a second executable that also needs to be whitelisted before the Itch.io app can run.

Thanks