To help give more context: The person has always been careful and regularly visited this site to help friends who are game developers test stuff. Since link was itch.io and their familiarity with their site being nothing but a positive experience, they decided to help playtest like they usually do.
Now they lost one grand in nitro gifting due to the phish and they no longer are helping anyone with playtesting. And it hurts more that the dms and such came from a friend of theirs that even they aren't sure anymore if its their friend now or compromised, hence they blocked said user. Something needs to be done.