Posted June 14, 2022 by Postboned Games
I seem to be having an issue with PayPal payments at the moment. I am terribly sorry for anyone who has purchased the game and has NOT received access yet.
I assure you this is not a fault on my end or itch.io's and is PayPal related. The account I created with them is new and as a 'first-time seller,' the payments are being held for 21 Days. I can expedite this by providing additional information, which I have done. Here is a link to PayPals FAQ to understand why they have put these payments on hold.
On itch.io's front, they have not notified me of any payments other than three that went through, those users have downloaded their content. It's a bit frustrating from my side of things because I can't see any pending payments, this must be information itch.io keeps until they've cleared their processing.
Here is a screen grab of my processed payments section, you can see I have only 3 processed orders and that these have already been fulfilled.
If you have purchased the 'Extra Edition' please drop me an email at postboned.games@outlook.com with your order receipt. If it checks with the information I have from PayPal I will forward you the details I've received from them as proof. Once I get your info I should be able to go back to PayPal and get this sorted and be able to send you a direct download link.
Again I am sincerely sorry about this.