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Get help from the itch.io community. Have a quick question or issue, other members of the community can assist you in finding an answer. If you need to specifically contact itch.io staff you can message our support team. Although staff may monitor this forum, we request that any account related matters be submitted through our support system.

View this community's rules…

Rules

  • Use a descriptive title so others with similar issues or questions may find an answer. Titles like Help me!Support not respondingPayouts are BROKEN, hello, etc. are not allowed. We may immediately close your topic. When you post here you are asking the community to help you, this is not a direct line of communication to site admins (that is support). Create your topic in a way that will enable others who are have a similar question to find your topic.
  • This board is not for issues with individual games or projects. itch.io hosts hundreds of thousands of games, if you need to contact a developer directly consult their game's page.
  • Private information can not be shared on this board. If you need to talk to someone at itch.io about private account information then you must contact support. Create a topic here only if you'd like help from the community.
  • Before you create a topic asking why you can't find your game in Search or Browse READ THIS: https://itch.io/docs/creators/getting-indexed. If you still need to create a topic about it, then please write in your post that you read the docs and you still have a question, otherwise we'll close your topic. Then, tell us why you believe your pages should be indexed.
  • No discussion of account restrictions, bans, etc. If our moderator team has put a limitation on your account then it's a private matter and not up for discussion on our public community. Contact support if you need to discuss the limitation or make an appeal. 
  • Please do not create topics asking how long it will take for support to reply to you. Different questions may take different amount of time to respond, typically we will respond within a 1-3 days but it may take longer depending on the type of issue. If you haven't already, search for existing topics or check to FAQ to ensure that your question has not been answered elsewhere. To ensure that you request is tied to your account and prioritized appropriately, please contact us using the email address you have connected to your account. If you still need to make a topic about a Support Request, you must include your ticket ID with your message.

For technical issues with the site we also have an issues tracker on GitHub, but feel free to make a topic here too. 

7,381 topics · Next page · Previous page · First page
Topic
Last post
The general question is: as a dev, if multiple users are entering conflict in the comments section of my game, how shoul...
started by komehara May 12, 2022
5 replies
2,740 views
hello, i've tried searching for this topic but didn't find one for the ONLINE gaming version in retrofab. the default mo...
started by vibes1234 Jan 15, 2023
4 replies
194 views
I have no trouble downloading games but when I try launching them nothing happens. No errors or anything but when I chec...
started by WetCheese1 Jan 28, 2023
3 replies
151 views
Would it be possible to upload a game made with JS & Canvas API?
started by RGB Logic Jan 26, 2023
3 replies
188 views
I set up a good-looking game page, but No one has even seen it how do i make my games page easier to be seen?
started by thesonicfan12 Jan 27, 2023
2 replies
194 views
The 5-star system is not recommended for all cases. It has been discussed and covered in many UX and media websites and...
started by Deep Light games Jan 25, 2023
3 replies
217 views
Hi, This asset, https://kimbulworks.itch.io/worker-mole (the second of six paid assets that I’ve already published on...
started by Kimbulworks Jan 25, 2023
8 replies
386 views
I like the recent addition of blog posts, but I'm having a hard time discovering them. Is there a way to see a global fe...
started by Farfama Jan 26, 2023
1 reply
330 views
My game runs on the browser, an WebGL export, and uses some functionalities that are server dependent and will not work...
started by edassis Jan 22, 2023
1 reply
173 views
Hello, so i wanted to change my username from "Kwsuga" to "Kasuga" because i think it will be more simple that way but t...
started by Kasuga𓅂 Jan 22, 2023
4 replies
350 views
is Itch.io a good place to sell 3d models? or it is a better place for 2d assets?
started by Allen Rodger Jan 25, 2023
90 views
No replies yet
I have published my asset 3 days ago. It has two types of files: free and available for purchase. https://michyox.itch.i...
started by michyo Jan 24, 2023
2 replies
280 views
Hi, so I've recently downloaded the itch app, is there a way to game the games I've downloaded onto the app? like the pr...
started by KhaoticKitten Jan 24, 2023
79 views
No replies yet
Hello, I have read how to setup it, I watched a youtube video also and it still doesn't work. The path is CORRECT and I...
started by CinemaOnDemand Jan 07, 2023
4 replies
687 views
My game was working perfectly by Suddenly it stopped working. It is showing me this message; "It looks like the https...
started by SGlabs Jan 23, 2023
5 replies
260 views
У меня почему то выскакивает ошибка.
started by bullanov2020 Jan 24, 2023
1 reply
175 views
I Know its possible to get a steam key for games you purchase on here, so.. Is it possible to request new ones incase yo...
started by wolfyspirit26 Jan 13, 2023
4 replies
229 views
QuestionSMB ?
How to I set up SMB with oculus quest 2 using Heresphere ?
started by deadsire Jan 22, 2023
5 replies
233 views
Just reporting an issue: Browsing the Playdate tag doesn't show any of the new releases that have come out in the last f...
started by Adams Immersive Jan 21, 2023
1 reply
175 views
I have a WebGL game that I'm developing with Unity and would like to implement the Itch OAuth flow. Ideally, I'd like it...
started by hoochgut Jan 22, 2023
166 views
No replies yet
Hey fellow game devs, I'm a Mass Communication student in my final year. This research is based on 'Ethics in the Gaming...
started by Harsh Naidu Jan 22, 2023
76 views
No replies yet