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Get help from the itch.io community. Have a quick question or issue, other members of the community can assist you in finding an answer. If you need to specifically contact itch.io staff you can message our support team. Although staff may monitor this forum, we request that any account related matters be submitted through our support system.

View this community's rules…

Rules

  • Use a descriptive title so others with similar issues or questions may find an answer. Titles like Help me!Support not respondingPayouts are BROKEN, hello, etc. are not allowed. We may immediately close your topic. When you post here you are asking the community to help you, this is not a direct line of communication to site admins (that is support). Create your topic in a way that will enable others who are have a similar question to find your topic.
  • This board is not for issues with individual games or projects. itch.io hosts hundreds of thousands of games, if you need to contact a developer directly consult their game's page.
  • Private information can not be shared on this board. If you need to talk to someone at itch.io about private account information then you must contact support. Create a topic here only if you'd like help from the community.
  • Before you create a topic asking why you can't find your game in Search or Browse READ THIS: https://itch.io/docs/creators/getting-indexed. If you still need to create a topic about it, then please write in your post that you read the docs and you still have a question, otherwise we'll close your topic. Then, tell us why you believe your pages should be indexed.
  • No discussion of account restrictions, bans, etc. If our moderator team has put a limitation on your account then it's a private matter and not up for discussion on our public community. Contact support if you need to discuss the limitation or make an appeal. 
  • Please do not create topics asking how long it will take for support to reply to you. Different questions may take different amount of time to respond, typically we will respond within a 1-3 days but it may take longer depending on the type of issue. If you haven't already, search for existing topics or check to FAQ to ensure that your question has not been answered elsewhere. To ensure that you request is tied to your account and prioritized appropriately, please contact us using the email address you have connected to your account. If you still need to make a topic about a Support Request, you must include your ticket ID with your message.

For technical issues with the site we also have an issues tracker on GitHub, but feel free to make a topic here too. 

7,414 topics · Next page
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Last post
The general question is: as a dev, if multiple users are entering conflict in the comments section of my game, how shoul...
started by komehara May 12, 2022
5 replies
2,775 views
Hi all, I'm setting up a background with multiple parallax scrolling layers, but I need to host the images somewhere. Is...
started by Dragon Chasing Games 2 hours ago
1 reply
17 views
After updating or editing, how long will it take for the game to appear on the browse and search page again in itch.io?...
started by Rizky2706 9 hours ago
2 replies
38 views
I uploaded my game 4 months ago and everything was fine but since I did my first update 3 months ago my game is not inde...
started by LewdWorlds 13 hours ago
2 replies
34 views
I am living in India,i fill my tax interview form in nov 2023 until now statues did;t changed and mailed itch.io support...
started by ASLA Studios 1 day ago
2 replies
45 views
I mean, it should be only one project, but some parts should be opened as different pages. Looks like this: devname.itch...
started by Sírıfys-Al 1 day ago
4 replies
73 views
游戏下载到一半会提示403-服务器禁止访问
started by zhuyazhuo 15 hours ago
7 views
No replies yet
So I made my game in Python and in order to turn it into an exe file I used something called PyInstaller that coverts yo...
started by DiamondCat64 20 hours ago
2 replies
59 views
My friend is having an issue wherein, when trying to download games through itch (both in browser and in the application...
started by RoboRaven 21 hours ago
22 views
No replies yet
What does it mean when a game is executed for Windows or Linux? Do you have to pay to get those games on there like you...
started by Sam Hadding Games 1 day ago
3 replies
50 views
Hi Tech Friends! I am having trouble getting ages of consent to open/run on my son's fire tablet. I downloaded it, but i...
started by daviddower68 1 day ago
1 reply
43 views
Hi to all, I received this review : your game has been stolen and your profile image has been used on the fake account t...
started by Hooldrafolk 1 day ago
4 replies
90 views
First of all; I've created a github help request thing for this issue but have gottten hardly anything back: https://git...
started by Bradlb22 1 day ago
23 views
No replies yet
I have a game called Espada de Sheris, I tried to create a bundle for my game here on itchio, but it doesn't appear and...
started by KittyCreamPuff 1 day ago
2 replies
58 views
I recently released my first game on itch and I'm waiting for it to be indexed. I've gone through the corresponding FAQ...
started by batterfish 2 days ago
2 replies
62 views
I recently published my first ever game called K's Orchard Odyssey, and this is my game link . I made sure that I follow...
started by kiner_shah 2 days ago
2 replies
67 views
I have a brand new project for testing purposes, I walk up to an NPC which starts a dialogue that's loaded from an XML f...
started by DrewThomasArt 2 days ago
24 views
No replies yet
I read the docs about what to do for your game to be indexed, and everything seems good yet I'm not able to find it at a...
started by chrissquid 2 days ago
2 replies
56 views
I've just bought a huge bundle, over 300 items in it. And i'm trying to install and look through them using the itchio c...
started by Nanako 2 days ago
28 views
No replies yet
I am in the process of creating a SWF (flash) project. I am nearly done with the design of the page. I have a SWF file u...
started by RatsGuy 3 days ago
37 views
No replies yet
I already tried checking adult content so i can search my page, and changing my game name and even my name, but i still...
started by iNTRovertMilf69 Dev 3 days ago
4 replies
70 views